How to Find Your Next 100 Customers on Reddit Without Paying for Ads

I wasted $847 on Reddit ads last summer.
Got exactly 3 signups. Two of them never logged in again. The third one used the free trial and disappeared.
Yeah. Not doing that again.
But here is the weird part - while those ads were bombing, I was getting 2-3 customers per week from Reddit organically. Just by showing up in the right conversations at the right time.
No ads. No budget. Just a simple system that took me about 30 minutes a day.
The Problem With Reddit Ads (And Why Organic Works Better)
Reddit users have a sixth sense for ads. They can smell marketing from a mile away.
I have seen posts with "Sponsored" tags get absolutely destroyed in the comments. Meanwhile, a genuine comment from someone solving a real problem? That gets upvoted, saved, and shared.
The data backs this up. According to recent research, 75% of B2B decision-makers say Reddit influences their vendor selection. But they are not clicking on ads - they are reading authentic discussions in communities they trust.
How I Found 60+ Customers in 90 Days
Let me walk you through exactly what worked.
Step 1: Find Where Your Customers Are Actually Talking
This sounds obvious but most people get it wrong.
They search for their product category. Like if you built a CRM, you search "CRM" on Reddit. Bad move.
Your customers are not sitting around discussing CRMs all day. They are complaining about specific problems. "How do I track follow-ups without forgetting?" or "My sales team keeps losing leads in email."
For B2B SaaS, I found gold in these subreddits:
- r/SaaS (obviously)
- r/Entrepreneur (lots of first-time founders)
- r/startups (people building fast, need tools)
- Industry-specific subs (like r/realestate for real estate tools)
But here is the thing - you need to monitor multiple subreddits simultaneously. Checking 10 subreddits manually every day? That is where I was losing hours.
Step 2: Search for Problems, Not Products
Here is my actual search strategy:
Instead of searching "project management tool", I search:
- "overwhelmed with tasks"
- "team missing deadlines"
- "can't track who's doing what"
These are pain points. When someone posts "I'm drowning in Slack messages and losing track of projects", that is a warm lead practically begging for a solution.
I set up keyword alerts for phrases like:
- "looking for a tool"
- "any recommendations"
- "how do you handle"
- "struggling with"
Step 3: Show Up With Value First
This is where most people blow it.
They find a relevant thread and immediately drop their link. "Check out my tool!" Instant downvotes. Sometimes even a ban.
The right way: Answer the question first. Provide genuine value. Then mention your tool as one option among several.
I wasted months doing this wrong. Would write these long, detailed responses and then end with "btw check out my tool." Got downvoted every time. People could smell the sales pitch coming.
What changed everything: I started treating my tool mention like I would mention Chrome or Notion. Just casually, as part of the solution. Not the hero of the story.
Eventually I built a Reddit customer finder to automate the monitoring part. Has a 3-day trial, then $9.99/month. Nothing fancy, but it searches multiple subreddits at once and filters by keywords. Saves me about 8 hours a week of manual checking.
Here is a real example that got me 4 customers:
Someone asked: "How do you find potential customers on Reddit without getting banned?"
My response (paraphrased): "I spent months figuring this out. Three things that work: 1) Search by problem keywords not product names, 2) Join conversations early when posts are in Rising, 3) Provide value before ever mentioning what you built. Also helps to have a tool that monitors multiple subs - I use one that filters by engagement. But honestly the key is just being helpful first."
No hard sell. Just helpful advice with a soft mention. That comment got 47 upvotes and 4 people DMed me asking what tool I use.
Step 4: Timing Matters More Than You Think
I tested this obsessively.
Commenting on a 2-day-old post with 200 comments? Your comment gets buried. Nobody sees it.
Commenting on a post in the first hour when it hits "Rising"? That comment can end up near the top if it gets early upvotes.
Reddit's algorithm heavily weights early engagement. A comment that gets 5 upvotes in the first hour will rank higher than a comment that gets 10 upvotes over 24 hours.
This is why monitoring matters. You need to catch relevant posts early.
The Shadowban Problem Nobody Talks About
Here is something that cost me two months of wasted effort.
I was posting regularly, getting zero traction. Thought my content just sucked.
Turns out I was shadowbanned. My posts were invisible to everyone except me.
Reddit does this when they think you are spamming. And their detection is aggressive. Too many links? Shadowban. New account posting too fast? Shadowban. Same comment pattern? Shadowban.
How to avoid it:
- Build karma first (comment on non-business stuff)
- Never post the same link twice in 24 hours
- Vary your comment structure
- Use Reddit regularly for non-promotional stuff
You can check if you are shadowbanned at r/ShadowBan.
What Actually Converts
Not every Reddit interaction turns into a customer. Here is what I learned about conversion:
High conversion:
- Solving a specific problem someone just posted about
- Answering a direct "what tool do you use" question
- Sharing results/data from your own experience
Low conversion:
- Generic advice on old posts
- Commenting on competitor mentions (looks desperate)
- Posting in huge subreddits like r/AskReddit
The sweet spot is subreddits with 10K-500K members. Big enough to have activity, small enough that good comments get seen.
My Actual 30-Minute Daily Routine
This is what I do every morning:
- Check keyword alerts (5 min) - scan for high-priority threads
- Read top 3-5 relevant posts (10 min) - understand context before commenting
- Write 2-3 helpful comments (15 min) - quality over quantity
That is it. Some days I get zero leads. Some days I get 3-4 people reaching out.
Over 90 days, this added up to 60+ qualified conversations. About half converted to trials. Roughly 30% of trials converted to paying customers.
So out of those 60 conversations, I got around 18 paying customers. At $9.99/month average, that is $180/month recurring revenue from 30 minutes of daily effort.
Compare that to my $847 ad spend that got me basically nothing.
Common Mistakes I See Everyone Make
Mistake 1: Posting the same comment everywhere
Reddit mods can see your comment history. If you are copy-pasting the same pitch across 10 subreddits, you will get banned fast.
Mistake 2: Only showing up when you need something
If your entire Reddit history is self-promotion, nobody trusts you. Participate genuinely. Comment on stuff unrelated to your business. Build real karma.
Mistake 3: Arguing with people who don't like your product
Someone says your tool sucks? Don't argue. Thank them for feedback and move on. Arguing makes you look defensive and desperate.
Mistake 4: Ignoring DMs
Half my conversions came from DMs, not public comments. When someone reaches out privately, respond fast. They are interested enough to take action.
Is This Scalable?
Honestly? Not really.
This is a founder-led growth strategy. It works when you are 0-100 customers. Maybe even 0-500.
But you cannot hire someone to "be authentic on Reddit" for you. It does not work. People can tell when it is a marketing person following a script.
The good news: you do not need it to scale forever. Use Reddit to get your first customers, learn what messaging works, then take those insights to more scalable channels.
Tools That Actually Help
I am not going to pretend you need a huge tech stack for this.
You need:
- A way to monitor multiple subreddits (manually or with a tool)
- Keyword alerts for your pain points
- A simple spreadsheet to track which posts you commented on
That is it.
I built Reddit Toolbox because I was tired of manually checking 15 subreddits every morning. It filters posts by keywords and engagement level. The UI could use work but it gets the job done.
But you can also do this manually if you have the time. Just set up a multireddit with your target subreddits and check it daily.
Final Thoughts
Reddit is not a magic bullet. It is just a place where your customers are already hanging out and discussing their problems.
If you show up genuinely trying to help, people notice. If you show up trying to sell, people notice that too.
The difference between those two approaches is the difference between getting customers and getting banned.
Start small. Pick 3-5 subreddits. Spend 30 minutes a day being helpful. Track what works.
You will be surprised how many people are actively looking for exactly what you built.